Accessibility statement for Marine Case Management System

Main content

This accessibility statement applies to all content, application forms and services provided through the domain https://marinelicensing.marinemanagement.org.uk/

This website is managed by the Marine Management Organisation. We want as many people as possible to be able to use this website. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully compliant with current accessibility regulations:

  • there is no audio or text alternative to the CAPTCHA security image when registering for an account
  • tab focus order on some pages is not logical
  • some components do not have a visual indicator when they have focus
  • some content is not contained within landmarks
  • dropdown menus in the main navigation bar cannot be expanded with a keyboard
  • some components, like file uploads and dropdown menus in the main navigation bar, cannot be activated with voice control software
  • status messages such as validation errors aren't announced by screen readers
  • most PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you require information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can:

We will consider your request and contact you as soon as possible.

Reporting accessibility problems with this website

We are always looking for ways to improve the accessibility of this website. If you encounter any problems that are not specifically listed on this page or within the list of known non-compliances, please contact: marine.consents@marinemanagement.org.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The Marine Management Organisation is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances detailed in the accessibility report linked below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden
Colour contrast

Some pages have poor colour contrast between the text and the background, or between borders of input fields and the background. This fails WCAG 2.1 success criteria 1.4.3 (Contrast (Minimum)) and 1.4.11 (Non-text Contrast).

Images

We use a security image (CAPTCHA) on some pages, like the 'Forgot your password?' page. There is no text-based or audio alternative for people who are not able to read the image. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).

An image is used for the Marine Management Organisation logo in the header. This logo could be presented as an image next to the Marine Management Organisation text. This fails WCAG 2.1 success criterion 1.4.5 (Images of Text).

Autocomplete

Some fields on pages such as the 'Register' and 'My details' pages don't have autocomplete enabled. This means that some browsers may not suggest autocomplete choices for these fields. This fails WCAG 2.1 success criterion 1.3.5 (Identify Input Purpose).

Keyboard accessibility

When using a keyboard to navigate the page, some elements can't be tabbed to - for example, date pickers. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard). In other places, the tab order isn't logical. This fails WCAG 2.1 success criterion 2.4.3 (Focus Order).

Other parts of the page can't be focused or dismissed with the keyboard. This fails WCAG 2.1 success criterion 1.4.13 (Content on Hover or Focus). Other elements can be focussed but do not have a visible focus indicator. This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).

Tables

Tables are used for layout in parts of some pages. This may cause screen readers to announce table elements like rows and columns unnecessarily. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Other tables are correctly used to show tabular data but have empty table headings for some columns or have nested tables. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Semantic elements

Some elements are not contained correctly in semantic landmarks, such as navigation elements or form groupings, which may make it more difficult for screen reader users to navigate the page. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Voice dictation software

Some parts of the page, for example the main navigation menu, can't be interacted with using voice dictation software such as Dragon NaturallySpeaking. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value).

HTML validation errors

There are various HTML validation errors, which may introduce issues for users who navigate using assistive technologies. This fails WCAG 2.1 success criteria 4.1.1 (Parsing) and 4.1.2 (Name, Role, Value).

Unlabelled form inputs

Some form inputs do not have text labels, which means screen readers cannot accurately describe these inputs. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).

Incorrect heading structure

Some pages have an incorrect heading structure, including skipped heading levels and empty headings. Skipped heading levels may result in screen reader users missing content. This fails WCAG 2.1 success criterion 2.4.1 (Bypass Blocks).

Identical link text

Some pages have several links to different pages with the same text. This may cause issues for users of assistive technology when trying to find the correct link. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose (In Context)).

PDFs

Images within some guidance PDFs do not have alternative text. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).

Some PDFs also do not have tags that enable assistive technology to navigate the document correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Zooming

There are display issues with some pages when the font size is increased to 200%. This fails WCAG 2.1 success criterion 1.4.4 (Resize Text).

Horizontal scrolling is required when some pages are viewed at 400% zoom. This fails WCAG 2.1 success criterion 1.4.10 (Reflow).

Status messages

Status messages, such as form submission confirmations, are not announced by screen readers. This fails WCAG 2.1 success criterion 4.1.3 (Status Messages).


Our forms are built and hosted through third party software and 'skinned' to look like GOV.UK.

We've assessed the cost of fixing the issues found in the report. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

What we're doing to improve accessibility

We have reviewed our existing Application Portfolio and those applications that are deemed non-compliant will be prioritised and re-written.

Preparation of this accessibility statement

This statement was prepared on 6 January 2023.

This website was last tested in March 2022. The test was carried out by Zoonou.